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Government & Public Safety

A stronger foundation to serve the public

Canadian government agencies and public safety organizations operate under constant pressure: rising citizen expectations, tightening budgets, complex compliance requirements, and a dynamic threat landscape. OnX has spent over 40 years helping public sector organizations build the technology foundations they need to deliver on their mandates reliably, securely, and at scale.

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Modernization can’t wait, and the budget won’t grow to meet it.

Agencies are modernizing decades-old systems, putting AI to work, and tightening security, all while keeping running the services the public and first responders count on. Today roughly 80% of federal IT spending goes to maintaining existing systems,¹ and that’s the budget modernization can free for the mission. Get the sequence right and you do more without disrupting a single service.

When challenges outnumber resources 

Across Ministries, agencies, healthcare, education, and public safety organizations, leaders are simultaneously managing aging infrastructure, mandatory AI adoption, Bill 194 compliance obligations, cloud concentration risk, and stretched IT teams. The pressure to modernize is immediate. The margin for getting it wrong is thin.

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 Complete AI lifecycle partnership

CBTS supports the full AI journey — strategy, advisory, deployment, scaling, and 24×7 managed operations. We meet you where you are and stay with you at every stage. 

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 Infrastructure mastery 

 The compute, network, and storage foundations AI demands aren’t theoretical for us. Three decades of enterprise infrastructure experience means we’ve already solved the problems most organizations are about to encounter. 

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 Security by design 

 We integrate AI-specific security capabilities from day one — eliminating the primary concern that keeps most organizations from deeper AI adoption. 

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 Battle-tested at enterprise scale 

 You shouldn’t be the test case. CBTS implements AI in our own operations before we bring it to clients — so what we deliver is proven in production, not piloted on your time and budget. 

Supporting Canadian public sector, from data foundations to multi-cloud de-risking

AI & Data

AI & Data

AI & Data Solutions


AI adoption in government isn’t a technology problem first. It’s a data problem. We start with an AI readiness assessment that maps your data landscape, identifies governance gaps, and defines a clear path forward. Get a strategy you can act on within 90 days.

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Cloud

Cloud

Cloud Solutions


We design hybrid and multi-cloud architecture for Canadian public sector realities, including Ontario’s Bill 194 compliance, data residency requirements, and cloud concentration risk. For organizations concerned about U.S.-provider exposure under the CLOUD Act, we bring a structured multi-cloud de-risking approach that doesn’t require starting over.

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Cybersecurity

Cybersecurity

Cybersecurity Solutions


Bill 194 has raised the bar on security compliance for Ontario’s broader public sector. Our security work starts with your risk profile. From zero trust architecture and penetration testing to our 24x7 SOC and AI ThreatCanvas assessment, we build programs that hold up over time.

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Network & Infrastructure

Network & Infrastructure

Network & Infrastructure Solutions


Government operations need dependable infrastructure. We design, implement, and manage on-premises, hybrid, and colocation environments built for government-grade uptime, including SD-WAN, NaaS, and AI-ready infrastructure platforms. For agencies with bandwidth constraints, on-premises AI is a viable and supported path.

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Digital workplace

Digital workplace

Digital Workplace Solutions


Remote service delivery, hybrid work models, and inter-agency collaboration all depend on digital workplace infrastructure. We deploy and manage UCaaS, CCaaS, Microsoft Teams, and Webex environments, helping organizations serve citizens and staff with the same level of reliability.

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Managed

Managed

Managed Services


For government organizations where internal capacity is stretched, our 24x7 managed operations model provides the coverage and expertise needed to run critical systems and address compliance obligations. Choose full management or co-management options without requiring additional headcount.

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client quote focused on a specific outcome: cost reduction, security improvement, student experience, or operational relief.

Chris TreibGeneva College

 Vendor-agnostic ecosystem of 300+ technology partners, including leading networking, security, cloud, and infrastructure providers, enabling solutions tailored to your environment. 

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Read about our clients' successes

Every day, we make our clients heroes by designing, building, and operating their technology foundations. Explore our shared successes.

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Manufacturing

A national field services organization managing operations across multiple business units and a growing acquisition portfolio. 

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Energy

A highly regulated energy organization managing complex operational knowledge across a large, safety-critical facility.  

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Financial Services

A financial services organization providing correspondent banking and compliance infrastructure to a large network of member institutions.  

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Healthcare

A multi-facility post-acute care organization managing complex clinical, financial, and operational data across its network 

Case Study - Education

Education

A growing academic institution whose aging network infrastructure had become a barrier to the modern, secure digital experience students and faculty expected.  

Our people

Let’s keep your services moving, together.

Tell us where you’re stuck. We’ll bring the engineers, the partnerships, and the accountability to modernize it without disrupting the people who rely on you.

Frequently asked questions

How does OnX approach Bill 194 compliance for broader public sector organizations?

Bill 194 introduces specific security and digital trust obligations that many broader public sector organizations are still working to map against their current environments. We start by assessing where you are today, identifying the gaps, and building a prioritized roadmap that accounts for your operational constraints, existing vendor relationships, and budget realities. The goal is a defensible compliance path that doesn’t require rebuilding your entire technology stack.
How does OnX approach cloud concentration risk for government clients?

Concentration risk, particularly reliance on a single U.S.-headquartered cloud provider, has become a material concern for Canada’s public sector under current trade and geopolitical conditions. The Patriot Act and CLOUD Act mean that data stored with U.S.-based providers can be subject to U.S. government access regardless of where the data physically resides. We help clients understand their exposure, model alternative architectures, and develop a practical roadmap toward multi-cloud or hybrid environments that meet data sovereignty requirements.
What does AI readiness look like for a government organization?

AI readiness in government starts with data governance, not model selection. Most public sector AI initiatives stall because the underlying data is siloed, ungoverned, or subject to sensitivity restrictions that weren’t accounted for in the original architecture. We begin with a structured AI readiness assessment that maps your data landscape, identifies governance gaps, and defines the foundational work required before any AI workload can be deployed responsibly. The goal is a clear, actionable strategy within 90 days.
How does OnX support public safety and law enforcement organizations specifically?

Public safety organizations have requirements that go beyond standard enterprise IT, including mission-critical uptime, real-time data access in the field, and security postures that protect sensitive investigative and citizen data. Our work covers infrastructure modernization, SD-WAN and network connectivity for multi-site operations, application management, cloud services, and 24x7 managed security across Ontario and broader Canadian jurisdictions.
What procurement vehicles does OnX hold for Canadian government clients?

OnX is embedded in the procurement frameworks Canadian government organizations already use. We hold Vendor of Record status for the Ontario Government and Ontario Health across Cloud Services, Professional Services, and Enterprise Support & Training. Our standing contracts span the full technology stack: IaaS and PaaS cloud services including AWS, Azure, and Google Cloud; IT security products and services; x86 servers, storage, and end-user computing; network and security; datacentre and colocation services; software including Dynatrace, VMware, Broadcom, Red Hat, OpenText, SUSE, and HCLTech; data, integration, visualization, and analytics including Snowflake, Qlik, Cloudera, Ataccama, and IBM; IT consulting; and staff augmentation. We hold AWS Migration and Modernization Competency designation and are an exclusive AWS Marketplace Storefront partner in Canada. When you’re ready to engage, the procurement path is already clear.

Let’s build something that lasts.

If you’re looking for a technology partner that will stay invested in your success, we’d like to talk.