Technology at the speed of retail

We design security architectures that account for the reality of retail: distributed stores, guest Wi-Fi, POS systems, supply chain integrations, and cloud applications all extending the attack surface beyond what legacy point solutions can protect. Our managed security programs create layered defence without creating friction for store associates or customers. We also help retailers meet PCI-DSS and applicable data privacy requirements, so compliance remains part of operations, not a separate project. 

Most IT providers bring either enterprise-grade capability or retail sector knowledge — rarely both. CBTS has deep delivery expertise across networking, security, cloud, and collaboration, combined with proven outcomes across global retail operators with thousands of locations. Our vendor-agnostic model across 300+ technology partners means we recommend what's right for your store architecture and procurement realities — not what's most convenient for our margins.

AI and analytics readiness begins with data readiness — and most retail environments aren’t there yet. OnX starts by assessing your data infrastructure, identifying fragmentation and governance gaps, and building a clean, unified foundation across inventory, customer, and operational data. From there, we layer in AI readiness assessments and smart store enablement that let retailers move at a pace matching their risk tolerance, compliance environment, and infrastructure maturity.

Retail IT environments accumulate technology over years of store expansions, franchise acquisitions, and decentralized purchasing decisions. OnX’s vendor-agnostic model, backed by 2,500+ technology certifications across leading partners, means we work within your existing environment, rationalizing where it makes sense and modernizing where it delivers the most value. A full rip-and-replace is never the starting assumption, and preferred-vendor relationships play no role in our recommendations.