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Cloud

Managed Cloud Services

Your cloud. Our A-team.

Your cloud. Our A-team.

Expertly managed. Always on. Continuously optimized. This is what it looks like when your cloud is in the right hands.
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Cloud is easier to buy than run

Public cloud has given organizations a powerful environment but very little help operating it. Without premium contracts, hyperscaler support can be hard to reach. Hybrid and multi-cloud estates require coordination across providers that don’t coordinate with each other. All the while, spend drifts upward. The expertise to manage it is scarce and costly to retain in-house.

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The OnX approach

One team. Every environment.

Our managed cloud services run 24/7 across every environment we touch, with proactive monitoring and by AI-assisted event correlation that collapses alert storms into their single root cause. Continuous FinOps cost governance keeps spend aligned with usage. The environment performs and the bill stays predictable, with no separate cleanup needed at the end of the quarter.

Managed Cloud Services

We manage the cloud you have no matter how it’s built. Azure, AWS,

hybrid environments, and customer-owned infrastructure all run under one accountable team.

Where to start

Advisory engagements

A CBTS advisory is a time-bound, fixed-fee engagement designed to give you a clear answer to a specific strategic question — fast.  

AI & Data Maturity Assessment

Best for organizations that want a clear, third-party read on where they stand on AI and data readiness and where to focus first.

You walk away with: 


  • Current-state assessment across both AI and data dimensions
  • Gap analysis against industry benchmarks and your own stated AI ambitions
  • Prioritized list of foundational gaps to close before scaling AI investment
  • Short-form executive readout deck for leadership alignment
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What success looks like

Managed cloud earns its keep when the environment improves quarter over quarter. Three outcomes show up most consistently for our clients. 

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Cost optimization

Spend is governed continuously. FinOps, right-sizing, and ongoing placement decisions are built into how we operate the environment, so the bill stays aligned with what the business truly uses. 

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Operational excellence

 Around-the-clock monitoring, AI-assisted event correlation, and an accountable first line of support mean problems are caught earlier and alert noise is collapsed into root cause. Free of day-to-day operational firefighting, your internal resources can focus on strategic work.

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Reduced risk

 A managed environment that’s monitored continuously, patched on schedule, and governed against compliance requirements is inherently less risky. We close the gaps that emerge between operations and security when both are run by people who do not share an inbox. 

“As your first line of support, we resolve issues directly rather than routing you through multiple vendors or support queues.”   

Chris-Munoz

 Milind Singh

 Director Cloud

Don’t take our word for it

“I love the creative, tailored solutions that are delivered in a consistent and reliable way while always doing what it takes to make things right.”

Chief Technology and Information Security OfficerFinancial Services / Banking

“My team at CBTS have been trusted partners for a long time. They provide excellent technical support and pre-sales work. Their breadth of knowledge and ability to bring in the right resources have helped us steer our technology into the future.”

Managing Director, CISO, Head of TechnologyPrivate Equity / Financial Services

“CBTS treats us like a partner and not just a customer. The technical expertise is next to none and the relationship management is some of the best I have experienced.”

Director, Telecom and Architecture ServicesHealthcare

Don’t take our word for it

“OnX continues to be a reliable and trusted partner, consistently providing support whenever we have questions or encounter issues. Doug's proactive engagement—regular attendance at our meetings and close alignment with our roadmap—demonstrates a genuine commitment to understanding our priorities and aligning with our operational needs. A key factor in OnX's successful relationship with the City of Edmonton is its deliberate focus on understanding our environment, our challenges, and the business outcomes we are working toward. Their highly skilled technical team further strengthens this partnership, enabling us to confidently tackle complex initiatives and advance critical projects with greater speed and assurance."

ManagerCity of Edmonton / Government

“OnX has been an incredible partner and really takes the time to understand our needs and our culture. Elias and Gabriel have been fantastic throughout and represent OnX professionally and with curiosity about our technology landscape.”

Centre for Addiction and Mental Health (CAMH) / Hospitals & Physicians; Medical

“The OnX account team consistently demonstrates a high level of professionalism and expertise. They are not only a pleasure to collaborate with, but also excel at understanding and translating customer requirements into practical, cost-effective solutions. Their ability to balance client needs with budgetary constraints ensures that projects are both feasible and aligned with business objectives. Overall, their commitment to service and depth of knowledge make them a valuable partner in achieving successful outcomes.”

Sr. Manager IT InfrastructureDeloitte / Accounting Services

“The commitment and dedication by OnX is second to none. We truly do feel that OnX is simply more than a vendor—rather a valuable partner in Sask Polytech's overall success. We truly value the insight that Mark T, Tuyet L, Marcel M, Ali S and various others have guided us within our value streams. Cannot say enough good things about OnX.”

Team Lead NetworkSaskatchewan Polytechnic / Education

“OnX's core competency in professional services, staffing and procurement services have been integral to the success of assisting the operations staff for the Canadian Blood Services. The OnX team have proved themselves to be more than a vendor but a partner in enabling the reliability for the services The Canadian Blood Services provides.”

Canadian Blood Services / Organization; Non-profit

OnX Cloud solutions

Managed services sit inside a wider cloud practice that includes strategy, migration, and resilience.

Related insights 

Frequently asked questions 

What does a managed cloud services provider do? A managed cloud services provider operates your cloud environment so your internal team doesn’t have to. OnX monitors, manages, optimizes, and supports Azure, AWS, hybrid, and multi-cloud environments around the clock. We act as your first line of support, govern spend, right-size workloads, and keep the environment secure and performing. The result is a cloud estate that runs well and stays predictable without consuming your team on day-to-day operations.
Why use OnX instead of going directly to Microsoft or AWS support? Hyperscaler support can be slow to reach without premium support contracts. A question that should take minutes can sit unanswered while your environment waits. As a managed cloud services provider, as well as a Microsoft Cloud Solution Provider for Azure, OnX serves as your first line of support. Our people already know your environment, so we resolve what we can directly and escalate to the hyperscaler on your behalf when needed. You’re never the one waiting in the queue.
Does OnX manage hybrid and multi-cloud environments? Yes. OnX manages hybrid and multi-cloud estates as a single environment, including workloads in Azure, AWS, and managed VMware, as well as customer-owned infrastructure, such as servers, storage, network, and security hardware in your own data center. For workloads that run more predictably outside public cloud, our managed infrastructure provides fixed-rate economics as an alternative to variable consumption billing, all under one accountable team.
How does OnX help control cloud costs? OnX pairs operational management with FinOps managed cloud services, governing spend continuously rather than reacting to the monthly bill. We right-size workloads, identify services that can be consolidated or removed, and provide visibility into where spend is going. For workloads better suited to managed infrastructure, we offer predictable fixed-rate operation, which eliminates the month-to-month variability of consumption billing.

Hand off operations. Stay in control.

Stop running your cloud alone. Talk to our cloud team about the advantages of managed services.